Our aim is to delight all of our customers and we are pleased to detail some feedback below.
From Shaun Trigg, Charity Fundraiser BBQ Party –
Just dropping you a line to thank you and your team for making our fundraiser such a success.
Everyone from toddlers to pensioners had a brilliant time at your superb venue at Cottrell Park and were very impressed with the outstanding facility, fantastic barbecue and later on the delicious chicken curry not to mention the entertainment.
Special thanks to your good self, not forgetting Sarah and Fraser who were most helpful.
All the guests were made to feel really welcome and everyone is looking forward to our next visit.
The total sum raised in aid of Prostate Cymru stands at £1509 for the event and that sum will be rolled over to another event later in the year to then be presented to the charity itself at the Penarth Freemasons Lodge at Stanwell Road.
Thankyou once more, and I look forward to our next meeting.
From Mr & Mrs Cronin, Bride & Groom, Wedding on Saturday 25th August 2018 –
Sorry for the delayed reply, this weekend has been non-stop! Thank you very much again for all your help leading up to the day. And a big thank you to everyone involved in making the venue look fantastic and for all the organisation for such a seamless day. 😊
Many thanks again,
Gwen and Sean”
From Mr & Mrs Keeble, Bride & Groom, Wedding on Wednesday 8th August 2018 –
“So so so glad we picked Cottrell Park as our wedding venue, from start to finish they have been nothing but helpful, responding to my bride requests promptly and efficiently. Shelley was our main wedding coordinator and she was fantastic! Very organised friendly and efficient! On the odd occasion she wasn’t the other ladies there were as helpful ! Everyone on the day including Spiros staff were nothing but helpful – everyone commented how smoothly everything went and that this was the best wedding food they had ever tasted !! ( I agree) the food and service was fantastic. The grounds are beautiful and we Were able to get some beautiful pictures !!! I would 100% recommend taking a look. I’ll be posting official photographs when we get them back Mr & Mrs Keeble”
From Vanessa, Wedding Anniversary Party –
I would just like to thank you and the team for a wonderful day. All our guests thought the food was fantastic, the atmosphere relaxed and the venue was lovely, despite the weather.
Our thanks to Fraser who was most helpful on the day and to all who were behind the scenes making it such a great party.
From Mrs Laura Williams, her Wedding Day on Thursday 26th July –
“Best day of our lives…the service was incredible, the food was insatiable and the memories we made are forever! Thank you so much for the journey of our wedding with you xxxxxx”
From Lucy Caan-Jenkins, Christening Party –
“Good afternoon Katie,
Thank you for your email. So sorry I have not returned your email sooner I have been very busy.
Sunday was absolutely lovely! Everyone loved the venue and the food was so tasty! Your staff were their usually friendly and helpful self and you really made Willow’s day so special. Thank you so much.
If there is anything I can do in terms of feedback forms etc please let me know.
From Kelly Bulpin, Suprise Birthday Party for her father –
It all went perfectly, thank you so much for your help.
He absolutely loved it and so did everyone who came. The marquee looked gorgeous, we couldn’t of chosen a nicer venue, everything was perfect!!
Can you just pass on our thanks to everyone, we appreciate everything so much, we wanted to make it a special birthday and it really was.
After the service we’ve received I’d recommend Cottrell Park to anyone for any type of function we couldn’t of asked for better.
From Barbara, Barry W.I. –
Thank you very much for our lunch today, we all thoroughly enjoyed our meals. We were also very pleased with the table layout as we were able to talk comfortably with each other.
The service and attention from the staff was great, please pass on our thanks to all involved.
Finally, my thanks to you for organising it all, it was a very pleasant event.
From Mr & Mrs Gardiner, Roan’s 9th Birthday Party –
Roan had an amazing 9th Birthday Party.
The venue was lovely, room great, food fab and the boys had a fun time in the play area after their food!
Big thanks to Gareth and the catering team for making Roan’s 9th Birthday one to remember.
Thanks again…the girls and guy working the bar today were fantastic.
Emma Steve and Roan
PS. Roan is going to email you personally too x “
From Michael Bear, Family Lunch –
“Thank you very much Kate for organising this, it made for a truly memorable and enjoyable occasion for us. A special thank you too for the hard work of Sarah too who patiently waited and served us so well.
Warm regards, Mike”
From Ceri Nash, Suprise 60th Party for her Father –
It was fantastic thanks. The three people supporting us were really attentive they really cared about all the details and were so helpful. I couldn’t speak more highly of the whole team, including yourself! Thanks so much for helping make it a special night.
Jamie Owens, Parents Retirement Party –
“I had my parents retirement party here in August 2017 and it was an amazing night! Aimee (One of the evnet staff members) was very easy to work with and went out of her way to make the night a success. The food was delicious & one of the best steaks I have ever eaten. I would highly recommend Cottrell Park Golf Resort.”
From Ron Midgley, 50th Wedding Anniversary Celebration –
We had a really great night.Your staff were excellent .The food was excellent .The atmosphere was also.A really enjoyable day
Please thank them all.
From Alyson Stainer, on behalf of her Mothers Wake –
“We have had many family occasions here and very recently a Wake for my mother. The staff as usual were fantastic, sympathetic, helpful, professional and really supportive. They kept us updated without being intrusive. The food was of its usual excellent standard and I would thoroughly recommend it for any function. Wonderful setting as well.
From Larry Quade, Friends Retirement Dinner –
“I attended our friend’s retirement dinner on Thursday evening (18 Aug.). I just wanted to compliment your staff and kitchen crew. They were all very friendly and helpful. The food was delicious, which everyone at our table commented on. All of you did an excellent job, I look forward to visiting you again in the future. Thank you for giving us a wonderful night with our friends!
From Pat and Ken, Golden Wedding Celebration –
“Dear Gaynor, Ken and myself would like to thank everyone involved in making our golden wedding meal such a wonderful occasion, the food and service was perfect. A few of our guests who had never been there before, but intend to return.
Many thanks again. Pat and Ken”
From Prith, The Creative Thinking Company –
On behalf of CCHA can I say a big thank you for the excellent service yesterday. You and your team were great. We will definitely use your venue facilities again.
Please convey our thanks to the team and chef.
From Cara James, Molson Coors Cider Festival –
I hope you are well.
I just wanted to take this opportunity to thank you and all your staff for making the Cider Night on Thursday such a success. The NCC staff and Suppliers really enjoyed the night and commented on the great choice of venue.
Your staff were very professional and helpful, and the venue looked absolutely fantastic.
Given the success I would definitely look into hosting similar events in Cottrell again.
From Theresa Godwin –
“Hello just a quick email to thank you for our wonderful lunch yesterday. We came for Mothering Sunday lunch even though it was a busy day & we were a very large group nothing was too much effort. The food & service by all members of staff was outstanding. I cannot recommend your venue enough. Please pass on our thanks to all your staff for making it such a special party.”
From Julie Brown –
Apologies – I should have emailed you on Monday! The Mayor was absolutely delighted.
Everything was brilliant, and your attention to detail beforehand made setting up enjoyable and not stressful.
The food was very well received and enjoyed by all, the Band were very happy and The Deputy Mayor (if he becomes Mayor next time), would like to do it all over again!
I think I may owe a bar bill – Chloe could see that I was busy (dancing), it’s the one for the Bands drinks. (I paid for the food).
The marquee would make a fabulous venue for the civic service lunch and I hope to suggest it to the next Mayor. This is not a fund raising event, it follows the official Church service, so it will depend on where the New Mayor is from. (It usually takes place on a Sunday in September).
David was kind enough to purchase one of the auction prizes for £200. I couldn’t take a card – do you think I should drop him a line?? (It feels really cheeky as he did so much for us already).
We are well over a £1000 up for the charities, everyone was very generous.
As soon as we have a final figure The Mayor will write thank you letters of course.
All very best wishes and many thanks, Julie
Personal Assistant to the Mayor”
From Andy Morgan –
We just wanted to thank you and all your staff for the event yesterday. The buffet was excellent, and all the staff we encountered – especially Ben, who was outstanding – were efficient and very pleasant. Many thanks to all of you, we would recommend you without hesitation. Hope you all have a very happy Christmas.
From Anthony Perkins –
I would like to say a massive thank you to all of you at Cottrell Park you have allowed us to raise nearly £35,000 over the last 5 years for Marie Curie. I have decided to take a couple of years out as I feel I have exhausted the generosity of my friends. I would hope that we could approach Cottrell park again in the future and you will be as supportive to this amazing charity.
Kind regards, Anthony”
From Gabrielle Green –
“The food, decor and staff were excellent. Food delicious and exceeded all expectations, Staff could not have been friendlier. Kelly was amazing, I shall definately be using you to book more events. Thank you to all your team for making it such an amazing day. Exceeded all expectations. Which were already high.
Yours, Gabrielle Greene MA”
From Jane Beaver –
“Thank you for all of your help in arranging my party on the 21/8. Your phone calls to check my arrangements and your advice on layout, drink requirements were very useful and welcomed. The room was exactly how I wanted and the availability of your helpful yet none intrusive colleagues on the day was most welcomed. The food met all of our needs, it was well presented and of good quality. All of my guests enjoyed the party and the venue. I would definitely recommend the venue,the service and the food to others. Thank you Gaynor you were a star.
From Deb, Family Gathering –
We just wanted to say thank you to Angela & the team for a lovely lunch last Friday.
We all really enjoyed the food & it was so nice to have the conservatory to ourselves.
Nothing seemed to be too much trouble for the staff & everyone said how lovely the gardens & course was.
We will definitely be back again for any other family occasions we may have!
Deb & family”
From Chris Leyshon, Prostate Cymru –
A huge thanks you for our event last week.
I thought it was a great success, everyone loved the facility and the staff both at Cottrell Park and Spiros was excellent.
The afternoon raised an outstanding £705.
Thank you once again, we really appreciate you help with the event and will definitely keep in touch for any future events.
Kind Regards, Chris Leyshon”
Events Coordinator, Prostate Cymru
From Steve Jenkins, Meeting Room Booking –
“Charles Derby have held 12 other seminars throughout the UK and 3 of the Directors present had been at all 12 – this was voted by them as the Best venue for appearance, Room, Surroundings, Food, organisation and Price.
So not much better accolade than that! – we use Hotels a lot, some of them 4* and the room venue and the food was every bit as good if not better than them.
Everything went right from the initial booking with you and being shown around, through to the room set up on the day – signs to the room and the lady who served the Coffee/Lunch (June?) was very accommodating as we severely over-run our 12.30pm time slot but still managed to get the food out served hot.
A nice Lunch selection – good food – good quality and the use of a separate dining room area was very good.
So thanks – I will advise colleagues who regularly organise meetings to use you and we will of course return ourselves.
Steve Jenkins DipPFS CeMap”
From Claire Lewis, attended a Christmas Party –
“Just to thank all at Cottrell Park for the party night we attended on 19th December 2014 (GWP UK Ltd)
A great night was had by all; the food was excellent as was the service from all staff and the photo booth was a fantastic idea! great pics and great memories – would be more than happy to book any further functions with you and recommend you to others.
From Alyson Jones, attended a Christmas Party –
“Just wanted to say how much we enjoyed the Christmas party evening on Saturday. Over the years we have been disappointed with one or more aspects of our annual Christmas do but Saturday exceeded all our expectations. Food was delicious and hot, service was first class, DJ was very good – played a great selection of music and the marquee was decorated beautifully.
Many thanks Alyson Jones”
From The Probus Club of Llandaff –
On behalf of the Probus Club of Llandaff, I would like to say thank you to Cottrell Park Ltd, and especially to you and Jason for all your help in making our 25th Anniversary lunch such a successful and enjoyable event.
The room itself, the table settings and the meals were all excellent which made the celebration something special to our Club. Over the past few days our members have been contacting me to say how much they had enjoyed the occasion. Thanks also to all those who waited on us for their pleasant and helpful attitude.
Thank you all once again,
From Nigel Morgans, TEi Limited –
“Just to confirm that the facilities at Cottrell Park were highly regarded by all who attended the course. The staff at Cottrell Park were extremely helpful and the lunches superb.
We will definitely be using your meeting rooms in the future.
Many thanks for a first-rate performance.
Contracts Liaison Manager”
From Anthony Perkins, Marie Curie Charity Fundraiser –
“I am writing to thank you for your continued help and support in the organisation and running of our fundraiser for Marie Curie which was held on Sat 6th July. The evening was a great success and this is partly due to the fantastic location with such great views and the amazing marquee, which gave the special touch to our evening. I would like you to thank all the staff from Cottrell Park on our behalf who were involved in the preparation of the marquee etc. We look forward to next year.”
From Darryl Evans, Lexus Cardiff Dealer Principal –
“Just want to say a big thank you from me and the team for last night. It was great to see such happy faces enjoying the activities you and your team provided for us and I know that they all thoroughly enjoyed the evening. Could you please pass my thanks and gratitude onto your team and look forward to enjoying a successful partnership moving forwards.
Once again many thanks.
From John Herniman, Veterans Football Meal –
“Thank you for your email. I was about to write to you to convey my thanks to you and all the staff who were so warm and welcoming on Saturday.
Nothing was too much trouble for anyone and we were treated like Royalty.
The same can be said of the people from ‘Spiros’ and I will be thanking them as well.
I am sure we will make use of your excellent facilities in future and I look forward to meeting up with you again.
From Catherine Scott, Anniversary Party –
“We had a fantastic time on Sunday!! Everything went as planned and my parents had a wonderful day.
Thank you so much for all of your help and organisation. The excellent organisation and communication with staff was evident on the day and I am sure that is why everything went so smoothly.
The staff on the day were brilliant!! All so friendly and helpful, they could not have done anymore for us and all put 100% effort in. We were very impressed.
All of the guests were commenting as well. What a team.
Thank you all so much, we really appreciate all of the efforts and kindness.
From Anthony Perkins, Marie Curie Charity Fundraiser which raised an amazing £10,000 in one evening –
“We would encourage anyone looking for a venue for an event or wedding to view and book Cottrell Park; the marquee is set in picturesque surroundings overlooking the golf course. The staff were very professional and so helpful and the whole experience exceeded our expectations. Thank you Gaynor.”